Return Policy for Digital Downloads

At Faceless Files, customer satisfaction is our top priority. However, due to the nature of digital products, all digital download sales are final. Once a digital product has been purchased and delivered, it cannot be returned or refunded.

Why We Don’t Accept Returns or Exchanges:

• Digital products are instantly accessible after purchase, making them non-returnable.

• Unlike physical products, digital downloads cannot be "unreturned" once delivered.

Exceptions:

We are committed to ensuring you receive the highest quality product. If you encounter any issues, such as:

• Corrupted files

• Incomplete downloads

• Technical difficulties preventing access to the product

Please contact our customer support team at sales@facelessfiles.shop within 1 day of your purchase. We will work promptly to resolve the issue, including providing you with a working version of the file or other appropriate solutions.

Thank you for your understanding and for choosing Faceless Files. If you have any questions or concerns, please don’t hesitate to reach out to us.